Awards and Accreditations Earned
We have actively worked towards imporving standards in association with a number of assesment bodies with the ultimate aim of enhancing the client and guest experience for a number of years.
Below in reverse order are most of the fruits of our hard work.
2008
November 2008 Winner of Yorkshire, Moors & Coast Hotel of the Year AGAIN!
Scarborough's Crown Spa Hotel was named hotel of the year (50 bedrooms and over) for the second year running. Manager David Chambers collected the award along with 12 other team members who filled the awards stage and said: "Yet again everyone's hard work has paid off, it's absolutely fantastic for the hotel team and Scarborough."
Judges noted that the mystery shopper who visited the hotel were very impressed with the city feel and the 4 star feel of the property and service.
Setember 2008 Flying the Flag for Scarborough and the Yorkshire Coast! White Rose Awards Nomination Result Finalist See award video here
Yorkshire tourism industry's best kept secret is out – the White Rose Award winners have been announced.Five hundred guests attended the ceremony held at Bridlington Spa last night; there were accolades for businesses in the Scarborough area with others coming close to the top prize.
The winner of the self catering holiday of the year award was Noelles Cottages, Pickering with Cherrygarth Cottages, Slingsby, among the finalists.
Guest accommodation of the year award was won by Low Penhowe, Burythorpe, near Malton, with 17 Burgate, Pickering, and The Wold Cottage, Wold Newton being among the finalists.
Taste of Yorkshire award went to The Pipe and Glass Inn, South Dalton, Beverley with Low Penhowe among the finalists. Low Penhowe was also listed in the finalists for tourism website of the year. Leys Holiday Accommodation, Filey, The Black Swan Tearoom and Patisserie, Helmsley, and Go Ape! at Dalby Forest missed out on the best newcomer to tourism award to Ackroyd House, Holmfirth.
Whitby's Starfish Accommodation was pipped to the post for the sustainable tourism award by Hull's The Deep.
Easthill Farm House and Gardens, Thornton-le-Dale, Field House Farm Cottages, Bridlington and YHA Whitby, Whitby, were all finalists in the access for all tourism award – only to miss out to Novotel Sheffield Centre.
Malton's TIC was in the running for tourism information service of the year award. That was won by Wakefield TIC. Lebberston Touring Park was beaten to the title of caravan holiday park of the year by Far Grange Park, Skipsea.
The White Swan, Pickering, was in the running for hotel of the year (up to 50 bedrooms). The title was won by Dean Court Hotel, York.
And Scarborough's Crown Spa Hotel missed out on hotel of the year (35 bedrooms and more) to Thorpe Park Hotel and Spa in Leeds which is a large £60M development.
Captain Cook Memorial Museum, Whitby, and Filey Museum were both finalists in visitor attraction of the year (under 50,000 visitors a year). The winner in the category was Wentworth Castle Gardens and Stainborough Park, Barnsley.
The awards are organised annually by Yorkshire Tourist Board (YTB), and supported by Yorkshire Forward.
David Andrews, YTB chief executive, said "Congratulations to all of the winners.
"To receive a White Rose Award is an indication of the quality standards realised by the recipients.
"To be a finalist, of which there were more than 90, is a great achievement in itself but out of those only 17 have been awarded with a trophy, which is indicative of the levels of excellence those short listed had to aspire to."
July 2008 Flying the Flag for Scarborough and the Yorkshire Coast!
White Rose Awards Nomination to Finalist
The Crown has been listed as a finalist in the White Rose awards Hotel (over 35 bedrooms) of the Year
After a record number of entries, Yorkshire Tourist Board has announced the finalists for the 2008 White Rose Awards in the seventeen categories below. The judges will now spend the next three months reviewing the businesses short listed and the winners will be announced at a glittering awards ceremony to be held at Bridlington Spa on 25th September 2008.
Winners from the White Rose Awards 2008 will be put forward as Yorkshire’s nominations for the national Enjoy England Awards for Excellence 2009
Hotel of the Year (35 bedrooms & over)
Best Western Premier Mount Pleasant Hotel, Doncaster
Crown Spa Hotel, Scarborough
Marriott Hollins Hall Hotel & Country Club, Baildon
Oulton Hall, Oulton, Leeds
Radisson SAS Hotel, Leeds
Thorpe Park Hotel & Spa, Leeds
To be listed with the above hotels is any final we feel is an achievement in its self!
May 2008 Awarded 4 Star Hotel by AA
A firstly a big thank you to the clients, suppliers and of course our work colleagues without whose hard work and dedication this achievement could not have been possible.
The Crown Spa Hotel in Scarborough is certainly celebrating this week, after being awarded a four-star rating by both the AA and Enjoy England the Awarding bodies for the Hospitality Sector. It is now the only 4 Star hotel on the Yorkshire Coast!
The first purpose built hotel in Scarborough and a leading venue and hotel for over 160 years; the Crown Spa Hotel is one of the area’s largest independently owned hotel. Over the last three years, it has benefited from a £6 million investment, which has dramatically transformed the hotel, giving it a stylish and contemporary new look.
The Crown Spa Hotel has recently completed refurbishment of bedrooms on two floors of the Hotel with the final phase of re-development on the third floor coming to a close, in the form of 4 luxury mini-suites, which are fully equipped with the very latest technology, including 32” LCD TVs and Wi-fi access. The rooms are furnished with stylish fixtures and fittings with opulent soft furnishings and rich and luxurious fabrics and each have a lounge area to relax in. They also boast stunning en-suite bathrooms with unique details such as large baths with oversized showerheads and coloured lighting for that relaxing soak plus all the luxuries you would expect from a contemporary four-star hotel.
David Chambers, Operations Manager commented: “We are absolutely delighted to have been awarded a four star rating, it really is the icing on the cake for us, and is the culmination of four years of hard work by our dedicated team. Throughout the last four years we have been awarded the Investors In people award, won a National award for Excellence Through People and only last year won the regional award of Hotel of the Year for Yorkshire Moors and Coast.”
“In early 2004 we made a clear decision to transform the hotel into the region’s leading and most sophisticated destination for in-coming and out-going business and leisure travellers, and I believe our four-star rating is a testimony to that; and justifies the £6M investment that has gone into the property.”.
“We feel that we have identified a gap in the market, above the budget lodge establishments and away from the traditional “sea-side” accommodation offering; through the creation of a modern contemporary and stylish “city” hotel environment complimenting this listed building, combined with a relaxed atmosphere and perhaps, most importantly of all, the unique attention to detail, that keeps our customers coming back again and again.”
The Crown Spa’s attention to detail and quality permeates through the hotel’s offering, including the “Taste” Restaurants which are open to the public. The “Taste” team serve an excellent menu throughout the day, including the breakfast which is part of the Deliciously Yorkshire brand. It focuses on locally sourced, fresh, quality produce, providing guests with a real flavour of the Yorkshire region.
The Crown Spa also boasts excellent Conference & Event facilities, with flexible space for as little as 12 to 250 people and 24-hour conference packages are available all complimented by the superb award winning Crown Destination Spa and Health Club for that essential wind-down after the business is concluded.
Richard and David Frank, the Directors commented: “It is very important to us to keep building on our success, and to provide our customers with the level of quality and service that they have come to expect from the Crown Spa Hotel. With the completion of our luxury mini-suites and the other bedroom refurbishments, the new “Taste” restaurants and the recently opened Crown Spa Treatments Suite, we have dramatically increased our offering and set ourselves apart from other accommodation in the area. This is now truly complimented with being awarded the 4 star status that we have all worked so hard to attain. This is one more brick in rebuilding Scarborough’s Renaissance and the Yorkshire Moors and Coast Tourism Product”.
For the full range of facilities at The Crown Spa Hotel or to book call 01723 357 400 or visit www.CrownSpaHotel.com.
February 2008 HRS National Award Winner of Excellence Through People
The Crown Spa Hotel an independent Scarborough hotel is amongst the winners of the first ever HRS Hotel Excellence Awards. The Crown Spa Hotel picked up the award for Excellence Through People (independent sector) for its innovative ‘Traffic Light’ training system to ensure all staff are trained across all operational areas of the business to the highest possible standards. As each member of staff moves from ‘green’ (trained) to ‘amber’
(in training) to ‘red’ (untrained) they are rewarded in a number of ways.
As a result ofthe initiative, staff retention levels have remained high and the percentage of return customers has increased.
The judges said: “A well thought through series offun initiatives based on traffic lights, which showed how limited resources can achieve highly successful outcomes. The entry highlighted ways in which the enter- prise of a single entrepreneur can ensure that a small business stands out from the crowd.”
David Chambers, the Crown Spa’s operations manager, said: “We are absolutely ecstatic. Excellence Through People is very similar to Investors in People, and we have done both of them. Part of our goal is to be a Preferred Employer and this really does prove we can be.
We were up against some of the top hotels in London and elsewhere, so we are delighted.”
January 2007 Awarded the Deliciouslyorkshire Breakfast
Enjoy the Best Breakfast in Yorkshire; deliciouslyorkshire Breakfast, a campaign developed to help you find the best locally sourced breakfast in Yorkshire and Humber.
Establishments who could prove that they sourced 5 or more breakfast ingredients could then join the scheme and display the Deliciouslyorkshire Breakfast symbol.
The Deliciouslyorkshire Breakfast campaign is growing from strength to strength and is capitalising on the growing trend for the hospitality industry to source and serve more locally grown products.
2007
October 2007 Winner of Yorkshire, Moors & Coast Hotel of the Year
Scarborough's Crown Spa Hotel was named hotel of the year (50 bedrooms and over). Manager David Chambers collected the award and said: "Everyone's hard work has paid off, it's absolutely fantastic."
Judges noted that the mystery shopper who visited the hotel went back and ate there for a second night at their own expense.
May 2007 Awarded the REP's mark of Quality
All gym staff are members of REPS; the Register of Exercise Professionals (REPs) has been set up to help safeguard and to promote the health and interests of people who are using the services of exercise and fitness instructors, teachers and trainers. The Register uses a process of self-regulation that recognises industry-based qualifications, practical competency, and requires exercise professionals to work within a Code of Ethical Practice. Members of the Register are given a card and registration certificate to prove their qualification and membership. Also known as the Exercise Register it operates in the UK and across the world to recognise personal achievement and competencies of qualified exercise professionals. Is your instructor REP's approved?
March 2007 Scarborough Pancake Olympics winners
Shrove Tuesday saw the annual Pancake Olympics take place in Scarborough Town Centre, organised by Scarborough Town Centre Management, and of course Yorkshire Coast Radio, the Crown Spa was reresented; Kyle Wood and Andy Baird brought home the Bacon! Kyle Wood- Duty Manager at the Crown Spa Health Club said" we had a flipping good time!"
2006
June 2006 Awarded the acredation of Investor In People Employer
Moira Arnott - Business Advisor with Business Link who acted as the Crown Spa Hotel's Investors in People Advisor said: " This is a tremendous success for the hotel. To be recognised against the Investors in People standard whilst undergoing such significant change can only be achieved with a genuine team effort and directly involving employees in continually improving the hotel. It must surely mark the hotel as one of the employer's of choice within the resort."
2005 and earlier
2004 National Winner of the FIA’s commit to get fit campaign
In 2004 the Crown Spa Health Club became a national award winner of ‘Commit To Get Fit’, a huge national fitness campaign that runs every summer, aims to encourage up too 100,000 people to improve their fitness through exercise.
In 2004 it was the 13th year and saw 500 health clubs and leisure centres offering free fitness assessments and discounted short term memberships – It was the perfect way to help people attain a healthier lifestyle! Supported by celebrities such as Steve Redgrave, Seb Coe, Sally Gunnell, Sue Barker & Arnold Schwarzenegger, ‘Commit To Get Fit’ has generated more than £1 million for charity. The chosen charity for 2004 was Diabetes UK. Benet Middleton, Chief Executive of Diabetes UK, says: “We are so pleased to be working with Commit To Get Fit this summer because physical activity is a vital part of both managing diabetes and helping to prevent the condition. In fact, in some cases, Type 2 diabetes can be directly linked to obesity and inactive lifestyles.”
Crown Spa Hotel Complex, Scarborough for:
hotels in scarborough hotel spa scarborough scarborough hotel hotels scarborough hotel scarborough hotels in north yorkshire scarborough hotel spa day scarborough spa breaks in yorkshire spa breaks yorkshire spa days yorkshire hotels in yorkshire eating out in scarborough conferences in scarborough meeting rooms in scarborough health clubs in scarborough rooms in scarborough
Customer Comments
Read comments or leave your own...
